WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT
Kajeet limits the amount of personal information it collects about Users. The different ways we collect personal information and the types of personal information we collect are described below.
The Sentinel Management Platform allows Customers to access their data collected from their use of Kajeet Services. This information can include: device identifiers and information (IP, IMEI, ESN/MEID, MDN, UICC, Device Type, Device Nickname, usage data, Policy group associated with devices, Checkout status & suspend status, URI history (including timestamp, MDN and device/IP address), Allowed/blocked policy decisions for each URI request, Categorization decisions for each URI request, and notes and other information input by the Customer.
For Customers that utilize the Sentinel “Media Center”, additional information collected may include: Check-in and Check-out status, Due date, Content filter group, Borrower ID (optionally entered by Customer), Notes (optionally entered by Customer), and Checkout history. Customer should not enter any PII in any of the Customer entered data fields.
Authorized users of the Sentinel Management portal are designated by Customer. In addition to login information, Kajeet may collect profile information about such authorized users including name, address, phone number, time zone, and security questions. In addition, Kajeet collects application log data (such as when the user has logged in) and page access statistics.
Kajeet Services are provided through connected devices including, but not limited to: routers, hotspots, cellular embedded devices (tablets, Chromebooks, laptops, handhelds, and wearables) and IoT devices (sensors and gateways).
Device network identifiers and connectivity data related to the use of voice telecommunications service is commonly referred to as Customer Proprietary Network Information (“CPNI”). CPNI is subject to special Federal laws and regulations, with which Kajeet fully complies.
Aggregate Customer information (“ACI”) is collective data that relates to a group or category of services or customers, from which information identifying individual Customers and Users have been removed.
It is the policy of Kajeet to treat all CPNI and ACI in a confidential manner and to limit access, disclosure and use of such information in a manner that is compliant with the 1996 Telecommunications Act and by the FCC. All employees or representatives of Kajeet, including those who have access to or use CPNI or ACI, receive mandatory annual CPNI training, including, without limitation, training with respect to when they are and are not authorized to access and use CPNI or ACI.
As required by Rule 64.2009(e) set forth at 47 CFR Part 64, the compliance certification and supporting statement of Kajeet is publicly available at the offices of Kajeet, Inc. 7901 Jones Branch Drive, Suite 350, McLean VA 22102.
The Kajeet Knowledge Center maintains Customer login information as well as support ticket history, including any chat history.
Kajeet records essential information about user activity and interactions with this website for the purposes of security and site optimization analytics. This limited first-party data may be further enhanced with the help of third-party data sources to help facilitate visitor segmentation and re-engagement through verified marketing channels, within the respective boundaries of applicable legal standards.
Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the website or online service that a user visits, indicating that the user does not wish to be tracked. Because there is not yet a common understanding of how to interpret Do Not Track signals, Kajeet does not currently respond to those signals. For more information regarding Do Not Track mechanisms, see https://allaboutdnt.com/.